Robert Half International Desktop Support Analyst in Irvine, California
We're looking for candidates who excel at explaining intricate technical information to the non-technical user. We're looking for driven individuals who are most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if that's you. If you are a motivated candidate with effective problem-solving abilities, this could be the job for you. This Desktop Support Analyst role is a long-term temporary opportunity based in the Philadelphia, PA area.
How you will make an impact:
Interface regularly and effectively with ticket submitters
Deliver computer desktop support in accordance with established policies and procedures
Organize hardware repairs with the appropriate vendors
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Resolve computer problems, and give guidance on appropriate action/solutions
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Preferred: A+ Certification
Preferred and not required: ACSP, MCP, MCSA, ITIL Foundations, CCNA, Lexmark & Lenovo Self Maintainer
High school degree required.
Some College preferred.
Technical School Diploma or equivalent preferred.
3+ years of desktop support or other related experience
Comprehensive knowledge of TCP
Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: Irvine, CA
Date Posted: October 12, 2020
Employment Type: Temporary
Job Reference: 03720-0011464040
Staffing Area: Technology u0026 IT